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Our website is brand new, where you have any questions or concerns please contact our customer care team for assistance at info@kada.co.nz.

 

Kada and our Warehouse are closed from 12.00pm 23rd of December until 8.00am on the 10th of January 2022. All online orders will be processed, shipped, or be available for collection, once we are back open on the 10th of January.       

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Returns Policy

Please choose carefully as returns are not provided for change of mind or incorrect selection. We recommend you carefully preview any orders before proceeding with your order. If you make an error please contact our customer care team for assistance at info@kada.co.nz within 24 hours of placing your order, changes can not be made thereafter.

Products must be returned unused, with all original packaging and we reserve the right to refuse a return if the product does not meet our requirements. Return shipping costs are the responsibility of the purchaser unless the products received were damaged/faulty.

Faulty Items

In the unfortunate event your furniture arrives damaged, please contact us as soon as possible at info@kada.co.nz and we will work through a solution. We ask for understanding in these circumstances, as some damages can require rework or remakes. If you can note the products as damaged with the carrier when accepting the delivery, this is very much appreciated.